Shipping policy

Shipping Policy

Shipping Information

We are committed to delivering your order with care and efficiency.

All orders are shipped via UPS Ground Service.


Order Processing

Orders are processed in the order they are received.

  • Orders placed before 7:00 PM (EST) are typically processed the same business day

  • Orders placed after 7:00 PM (EST) are generally processed and shipped the next business day

  • Orders are processed Monday through Friday, excluding holidays

Please allow 1–2 business days for order processing during high-volume periods.


Shipping Timeframes

Once your order has been shipped, delivery typically occurs within:

  • 2-5 business days, depending on your location within the United States

Please note that delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.


Shipping Confirmation & Tracking

Once your order ships, you will receive a shipping confirmation email that includes your UPS tracking number.

You can use this number to track your shipment directly through UPS.


Shipping Costs

Shipping costs are calculated at checkout based on your location and order details.


Incorrect Addresses

Please ensure that your shipping address is accurate at the time of checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error, please contact us immediately at:
info@dreamitbelieveitdoitbeit.com


Lost or Delayed Packages

Once your order has been handed over to UPS, it is under the responsibility of the carrier.

If your package is delayed, lost, or marked as delivered but not received, please:

  1. Check with neighbors or your local delivery location

  2. Contact UPS directly using your tracking number

  3. Reach out to us @ info@dreamitbelieveitdoitbeit.com for additional assistance


Damaged Shipments

If your order arrives damaged, please contact us within 5 days of delivery.

Include:

  • Your order number

  • Photos of the damaged item and packaging

We will work quickly to resolve the issue.


Domestic Shipping Only (USA)

At this time, we ship within the United States only.